Traveling long-haul can be a daunting experience. Everything from the duration of the flight to the in-flight services can greatly impact your overall travel experience. Today, we’re going to break down what to expect when you’re flying long-haul with Philippine Airlines, also known as PAL.
I. Introduction to Philippine Airlines
Philippine Airlines is the flag carrier of the Philippines and operates out of its hub at Ninoy Aquino International Airport in Manila. Known for its top-notch service and warm hospitality, PAL is a popular choice among travelers heading to or from the Philippines.
II. Flight Experience
A. Aircraft Fleet
The backbone of the long-haul fleet for PAL is the Boeing 777-300ER and the Airbus A350-900. Both aircrafts offer a modern and comfortable experience for passengers, including mood lighting, quieter cabins, and advanced temperature control.
B. Cabin Amenities
Depending on the aircraft, Philippine Airlines offers up to four classes of service: Economy, Premium Economy, Business Class, and on select flights, First Class.
- Economy: The Economy cabin offers adjustable seats, with ample legroom. Each seat comes equipped with a personal in-flight entertainment screen and a USB port for charging your devices.
- Premium Economy: The Premium Economy cabin offers an enhanced experience with more spacious seats and extra legroom. Passengers in this cabin also receive a premium meal service and an amenity kit.
- Business Class: The Business Class cabin is a luxurious experience. The seats convert into fully-flat beds and passengers have access to an extensive in-flight entertainment library. A premium dining experience is also included.
- First Class: Available only on select flights, First Class offers an exclusive experience with spacious suites that include fully-flat beds, a personal entertainment system, and top-of-the-line dining options.
C. Entertainment Options
All classes have access to myPAL, Philippine Airlines’ in-flight entertainment system. This system offers a wide variety of movies, TV shows, music, and games to keep passengers entertained during long-haul flights.
D. Meal Options
Philippine Airlines prides itself on its in-flight meal service. Passengers can expect a variety of meal options that cater to different dietary needs. The meals are inspired by Filipino and international cuisines, ensuring that there’s something for every palate.
E. In-Flight Wi-Fi
PAL offers myPAL Wi-fi, allowing passengers to stay connected even while in the air. Although the service is not free, various plans cater to different needs, from light browsing to streaming.
III. Pre-Flight & Post-Flight Services
A. Check-In Process
Check-in can be done either online, via the mobile app, or at the airport. Online and mobile check-in opens 24 hours before departure and closes 1 hour before departure.
B. Baggage Policy
The baggage allowance varies depending on the class of service and the destination. Be sure to check the baggage policy on Philippine Airlines’ website.
C. On-Time Performance
Philippine Airlines has a commendable on-time performance record. However, like any airline, delays can occur due to factors beyond their control like weather or air traffic.
IV. Passenger Comfort & Special Assistance
A. Seat Comfort & Legroom
Seat comfort is a priority for PAL, with each seat designed for maximum comfort. Legroom is ample in all classes, with additional space in the Premium Economy and Business Class cabins.
B. Customer Service
Customer service is one area where PAL truly shines. Known for their warm Filipino hospitality, the flight attendants and customer service representatives go out of their way to ensure passengers have a comfortable flight.
C. Child-Friendly Services
Traveling with children on a long-haul flight can be challenging, but PAL offers a range of child-friendly services including child meals, entertainment, and assistance during boarding and deplaning.
D. Special Assistance
For passengers requiring special assistance, it’s best to contact Philippine Airlines directly before your flight to arrange for any necessary accommodations.
V. Conclusion
All in all, Philippine Airlines offers a comfortable and enjoyable long-haul flight experience. From the cabin amenities to the in-flight service, PAL ensures that every passenger feels cared for. Whether you’re a solo traveler, a family, or require special assistance, Philippine Airlines has got you covered.
So, when you’re planning your next long-haul journey, consider flying with Philippine Airlines. Experience the heart of Filipino hospitality while soaring through the skies. Safe travels!
